Zest Desk enhances your BigCommerce store with flexible, efficient order processing. Perfect for busy customer service teams handling phone orders in real-time.
Zest Desk transforms how you handle complex orders, making BigCommerce even better for your customer service team.
Create shipments first, then add products to each shipment, making multi-destination orders simple.
Add or remove recipients, change quantities, or update products at any point in the ordering process.
Choose from existing BigCommerce addresses or use our powerful search to auto-fill new addresses.
Create complex orders effortlessly by importing data from spreadsheets.
View and update customer metadata right within the app for personalized service.
Connect directly to BigCommerce APIs without changing your data or disrupting workflows.
Experience the streamlined workflow designed specifically for phone orders
Quickly search and access customer information from your BigCommerce store.
Set up shipment destinations before adding products for a more natural ordering flow.
Assign products to specific shipments, making multi-destination orders easy to manage.
Add, remove, or modify shipments and products at any point in the ordering process.
Convert your cart to an order and process payment through BigCommerce's system.
See how Zest Desk enhances the standard BigCommerce ordering experience
| Task | Standard BigCommerce | With Zest Desk |
|---|---|---|
| Multiple Destination Orders | Limited flexibility once shipments are created | Add or remove recipients at any time |
| Order Modifications | May require starting over | Edit on the fly with no restrictions |
| Complex Order Creation | Time-consuming manual process | Streamlined with bulk uploads |
| Address Management | Basic functionality | Enhanced search and auto-fill capabilities |
| Customer Data Access | Limited in order screen | Comprehensive customer profiles |
Flexible options to fit your business needs
Hear from businesses that have enhanced their BigCommerce experience with Zest Desk
Watch how Zest Desk enhances the BigCommerce ordering experience
Contact us today to start your free 14-day trial. No credit card required.
Contact Us to Start Free TrialAlready a BigCommerce merchant? Mention it in your message for special offers.
Have questions or ready to start your free trial? Our team is here to help.
info@zestdesk.app
Monday - Friday: 9AM - 6PM EST